TERMS AND CONDITIONS


TERM AND KONDITION

Please kindly read carefully and understand about our Terms & Conditions  and some Travel Tips before booking your tour with us

1.BOOKING PROCEDURE AND CONFIRMATION

All tour booking must be sent through our company e-mail address valentino_fmr@yahoo.com or to our What’s up Number +62 81 246 715 033. You will get confirmation soonly from the official to get availability about your booking request. 

2. PAYMENT

  • All tour price is quoted in Indonesian Rupiah (IDR) & American Dollar (USD).
  • Down Payment is a MUST to confirm and secure your booking with us.
  • Recommended Payment is by using PayPal Transferred, TransferWise, TransferWise (for International Transaction).
  • Payment by Bank Transferred is also possible (Recommended for Domestic Transaction).
  • Please send us copy of your proof transaction after succeed sed to our Accound
  • Rest Payment MUST be settled on the day you meet us before starting the tour
  • PayPal/Bank Administration fee will be paid by yourself
  • Our PayPal Account or Bank Account will be sent to you when you need it.

3. CANCELLATION AND REFUND

The Cancellation charge will be applied as below policy:

  • Cancelation in 30-20 days prior to commencement of services: 25% of total price
  • Cancelation in 20-10days prior to commencement of services: 40% of total price
  • Cancalation 10-4 days prior to commencement of services: 50% of total price
  • On the date of departure: 100% of total price

4. LIMITATION AND RESPONSIBILITY

During you travel with us, We always try to do best our job to make you happy and satisfy. We act only as a local tours & travel agency who arrange your tours, transportation, accommodation, boat tour service, tour guide service and other tour components included in your tour package. We do not responsible for anything missing, damage, delay, cancellation or irregularities of flight schedule, minor or major accident including death, any natural disaster such as: bad weather, landslide, storm, rough sea or any force-major which are beyond of our control

5. TRAVEL INSURANCE 

To avoid any risk during on the travel, we strongly suggest to prepare own insurance from your country.

OUR TRAVEL DESTINATIONS



Rinca Island